Shipping policy

Effective Date: 8 June 2026

Jurisdiction: United Arab Emirates

Company: ONEFOURART

At ONEFOURART, each artwork is treated with care, precision, and purpose. Shipping timelines and logistics are tailored based on the production method and your delivery location. Because every piece is made to order, your total delivery time is the production time plus shipping transit.

1. Production & Delivery Timelines

  • Canvas Prints (Unlimited Series) — Production: 5 business days · UAE delivery: 2–3 business days after dispatch
  • Limited Editions (Acrylic Sandwich & Alubond) — Production: 7–10 business days · UAE delivery: 2–3 business days
  • Artisan Series (Canvas with Hand Enhancements) — Production: 10–15 business days (post-purchase coordination) · UAE delivery: based on timeline with the artist
  • One-of-a-Kind (ASMA Mehmood) — Ready to ship · UAE delivery: 1–3 business days

2. Shipping Rates

🇦 UAE Delivery — FREE on all orders. Delivery typically occurs within 1–3 business days post-production.

🌍 International Delivery — flat-rate shipping, applied automatically at checkout. Transit is typically 7–14 business days after dispatch (in addition to the production time above):

  • USA: 500 AED (~$135 USD)
  • UK: 450 AED (~£95 GBP)
  • Canada: 550 AED (~$185 CAD)
  • Australia: 600 AED (~$245 AUD)
  • GCC (Saudi Arabia, Kuwait, Qatar, Bahrain, Oman): 300 AED

Don't see your country listed? Message us on WhatsApp (+971 52 566 1393) and we'll provide a custom shipping quote.

3. Large & Oversized Artworks (above 90 cm)

Larger pieces require special freight or pickup arrangements and are not covered by the standard flat international rates. For an oversized piece shipping internationally, please message us on WhatsApp (+971 52 566 1393) before ordering for a custom shipping quotation. Within the UAE, larger pieces may require pickup or truck delivery — kindly allow one extra day for logistics.

4. Shipping Confirmation & Tracking

You will receive a shipping confirmation with a tracking number once your artwork is dispatched. All packages are shipped with protective wrapping and appropriate documentation.

5. Delivery Concerns or Damage Claims

If your package arrives damaged or has any delivery issues:

6. Customs & International Duties

Buyers outside the UAE are responsible for all customs duties, VAT, or import clearance charges imposed by their local authorities. We assist with the necessary documentation to ensure smooth processing.